1. Introduction

This Privacy Policy explains how this online store (hereinafter referred to as "the Store") collects, uses, retains, and protects the personal data of its customers. The Store is committed to complying with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (the "Ordinance").

By registering an account, logging in, submitting an order, or using the Store's services in any manner, customers are deemed to have read, understood, and agreed to all terms of this Privacy Policy, even in the absence of explicit confirmation via a checkbox.

2. Categories of Personal Data Collected

The Store may collect the following categories of personal data:

2.1 Account and Identity Information

• Name

• Email address

• Phone number

• Account login credentials

2.2 Order and Transaction Data

• Product order details

• Payment method (excluding full credit card details)

• Delivery address

• Order and transaction history

2.3 Declarations and Compliance-related Data

• Records of declarations and confirmations made by the customer during registration or checkout

• Records related to compliance, risk management, or legal obligations

2.4 Technical Data

• IP address

• Browser type

• Access times and browsing history (via Cookies or similar technologies)

3. Purpose of Collection

The Store collects and uses personal data solely for the following purposes:

• a. Processing and managing customer accounts.

• b. Processing orders, payments, and delivery arrangements.

• c. Verifying logins and preventing unauthorized access.

• d. Complying with legal, regulatory, or risk management requirements.

• e. Handling inquiries, complaints, or customer service matters.

• f. Internal record-keeping, auditing, and system optimization.

• g. Preventing fraud or abusive behavior.

4. Disclosure of Personal Data

4.1 The Store will not sell, rent, or exchange customers' personal data with third parties.

4.2 The Store may disclose personal data under the following circumstances:

• Disclosure to logistics companies, payment service providers, or technical support providers (limited to necessary information).

• As required by law, court orders, or government authorities.

• To protect the Store’s legal rights, property, or safety.

5. Third-Party Service Providers

5.1 The Store may utilize third-party services (including but not limited to mystoreberry, payment platforms, and logistics companies). 

5.2 Such third parties may process certain customer data within their systems and are governed by their own respective privacy policies. 

5.3 The Store will take reasonable steps to select service providers that implement appropriate data security measures.

6. Data Retention

6.1 The Store will only retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. 

6.2 When personal data is no longer required, the Store will take reasonable steps to delete or anonymize the relevant data.

7. Data Security

7.1 The Store implements reasonable technical and administrative measures to prevent unauthorized access, use, loss, or disclosure of personal data. 

7.2 However, as internet transmissions are never 100% secure, the Store cannot guarantee the absolute security of data transmission.

8. Cookies and Tracking Technology

8.1 The Store may use Cookies or similar technologies to enhance website functionality and user experience. 

8.2 Customers may choose to disable Cookies in their browser settings; however, this may result in certain features failing to function properly.

9. Access to and Correction of Personal Data

9.1 Customers have the right to request access to or correction of their personal data. 

9.2 Such requests must be submitted in writing. The Store reserves the right to charge a reasonable administrative fee for such requests in accordance with the Personal Data (Privacy) Ordinance (if applicable).

10. Policy Amendments

10.1 The Store reserves the right to amend this Privacy Policy from time to time. 

10.2 The amended version will be posted on the website and will take effect immediately upon publication.